AI Receptionist for Law Firms
When a potential client calls a law firm, they are usually in one of three situations: they have an urgent legal problem, they are comparison-shopping attorneys, or they have a question that determines whether they have a case at all. In every one of those scenarios, the firm that answers the phone first has the best chance of earning the client. A call that goes to voicemail is a case that walks. An AI receptionist answers every call on the first ring, 24 hours a day, and captures the intake information you need to decide whether to take the case.
That number is answered by the exact AI we would deploy for your law firm. See pricing →
A Missed Call Is a Missed Case
Potential clients rarely leave voicemails for law firms. They call, get voicemail, and immediately dial the next firm on the search results page. This is especially true for practice areas where clients are in crisis - personal injury, family law, criminal defense, DUI, immigration. The first firm to answer the phone and sound competent wins the client. Your AI receptionist answers in under a second, every time, so the call that would have gone to voicemail becomes a captured intake and a booked consultation.
Intake Questions Captured Verbatim
Your AI receptionist is tuned to capture the intake information your firm needs, in your words. For a personal injury practice, that means accident date, injury description, who was at fault, and whether the caller has been contacted by an insurance adjuster. For family law, it means the matter type (divorce, custody, modification), whether there are existing court orders, and the county of jurisdiction. For criminal defense, it means the charge, the court date, and whether the caller is in custody or out. The AI captures the caller's own words in a transcript and structures the key details in a summary - so when you review the intake, you're reading what the caller actually said, not a paraphrase.
Consultation Booking
Once the intake information is captured, your AI receptionist can book a consultation directly onto your calendar. It knows your consultation format (in-person, phone, video), your available slots, and your consultation fee if you charge one. A potential client calling at 11 PM after a DUI stop can book a consultation for the next morning without waiting for business hours. The appointment lands on your calendar with the intake summary attached, so you walk into the consultation already knowing the case basics.
After-Hours and Urgent Matters
Legal emergencies do not happen during business hours. A late-night arrest, a spouse served with divorce papers on a Sunday, an injury accident on a holiday weekend - these callers need to reach someone now. Your AI receptionist answers 24/7 and is configured with your firm's urgency routing. For calls that meet your criteria - an arrest in the last 24 hours, a court appearance tomorrow, a deadline that cannot wait - it sends an immediate alert to your on-call attorney with the caller's contact information and the matter summary. For non-urgent after-hours calls, it captures the intake and books a consultation for the next business day.
Confidentiality-Conscious Handling
Your AI receptionist is built to handle intake calls with care. It captures what the caller volunteers about their situation, but it does not ask probing questions that could elicit privileged information before an attorney-client relationship exists. It does not provide legal advice, assess the merits of a case, or tell a caller whether they have a claim. Its job is to capture the caller's situation in their own words, book the consultation, and route urgent matters - so the legal judgment stays with your attorneys. This is not a claim of attorney-client privilege over the call; it is a design choice to keep the AI receptionist's role limited to intake and scheduling.
Built for Your Practice
Your AI receptionist is custom-built around your firm: your practice areas, your intake questions, your consultation process and fee, your calendar, your office hours, your urgency criteria, and the FAQs your intake staff handles every day. It's built, tuned, and managed for you - no dashboards, no scripts to maintain. When your practice areas or intake process change, we update it for you.
Flat monthly rates from $297/mo. No per-minute billing.
Every plan starts as a 14-day pilot for $497, credited toward your package if you continue. No contract.
Law Firms: straight answers
Does the AI receptionist provide legal advice or case assessments?
No. It captures what the caller tells it about their situation, books a consultation, and routes urgent matters. It does not assess the strength of a case, provide legal advice, or tell a caller whether they should pursue a claim.
Can it be configured for multiple practice areas within one firm?
Yes. It can be tuned to recognize the type of matter the caller is describing and capture the relevant intake questions for that practice area - different questions for a personal injury call vs a family law call vs a criminal defense call.
How does urgent after-hours routing work?
You define what counts as urgent for your firm - for example, an arrest in the last 24 hours or a court appearance the next morning. Calls meeting those criteria trigger an immediate alert to your designated on-call attorney with the caller's contact information and matter summary.
Can it handle calls from existing clients about active cases?
It can recognize when a caller identifies as an existing client, capture their question or update, and send a summary to the appropriate attorney or paralegal. It does not access case files or provide case-specific legal information.
How do we get started?
A 14-day pilot is $497 one-time, fully credited toward a package if you continue. Flat monthly plans start at $297 per month with no per-minute charges. Visit /start to begin.
Read before you buy
Your next missed call is a client for another firm.
Put the AI on your line for 14 days. $497, credited toward your package — or walk away.